Frequently Asked
Shipping, application, returns — all your questions answered
📦 Shipping
Taiwan
Black Cat (NT$60) or 7-11 pickup (NT$60)
1-2 business days after dispatch
International / HK / Southeast Asia
Chunghwa Post Air Mail (calculated at checkout)
7-14 business days depending on destination
Processing time
Orders before 10:00 (GMT+8) Mon–Fri ship same day. Otherwise, next business day.
💅 About the Nails
How long do they last?
7-14 days with proper application. Apply a base coat, then press-on. Soak in warm water for removal.
Do they damage natural nails?
No. We use Japanese medical-grade adhesive. If your nails are damaged, please let them recover first.
How many pieces per set?
20 nails (10 fingers × 2 sizes) — usually covers 5-8 applications.
Custom sizes?
Each set comes with 2 standard sizes (fits most). For custom sizing, message us on LINE after ordering.
🔄 Returns
7-day return window
Items can be returned within 7 days of receipt, unopened / unused.
Defects
If your nails arrive broken, missing, or defective, please send a photo within 3 days via LINE or email. We replace or refund immediately.
Refunds
Refunded to original payment method. Credit card: 7-14 business days. Convenience store / ATM: 3-5 business days.
More questions?
Contact Us