FAQ

Frequently Asked

Shipping, application, returns — all your questions answered

📦 Shipping

Taiwan

Black Cat (NT$60) or 7-11 pickup (NT$60)

1-2 business days after dispatch

International / HK / Southeast Asia

Chunghwa Post Air Mail (calculated at checkout)

7-14 business days depending on destination

Processing time

Orders before 10:00 (GMT+8) Mon–Fri ship same day. Otherwise, next business day.

💅 About the Nails

How long do they last?

7-14 days with proper application. Apply a base coat, then press-on. Soak in warm water for removal.

Do they damage natural nails?

No. We use Japanese medical-grade adhesive. If your nails are damaged, please let them recover first.

How many pieces per set?

20 nails (10 fingers × 2 sizes) — usually covers 5-8 applications.

Custom sizes?

Each set comes with 2 standard sizes (fits most). For custom sizing, message us on LINE after ordering.

🔄 Returns

7-day return window

Items can be returned within 7 days of receipt, unopened / unused.

Defects

If your nails arrive broken, missing, or defective, please send a photo within 3 days via LINE or email. We replace or refund immediately.

Refunds

Refunded to original payment method. Credit card: 7-14 business days. Convenience store / ATM: 3-5 business days.

More questions?

Contact Us